Refund Policy
Welcome to the Refund Policy at Tropical Knots, your esteemed partner in creating extraordinary weddings and events in the vibrant landscapes of Goa, India. We are committed to ensuring your experience with us is exceptional, and this policy outlines our approach to handling cancellations, modifications, and advances for the services we provide.
This statement aims to introduce the refund policy page and reinforce Tropical Knots' commitment to delivering exceptional wedding design, decor, and production services in Goa.
At Tropical Knots, our dedication to orchestrating exquisite weddings and events involves detailed planning, extensive coordination with vendors, and significant financial commitments made in advance to ensure a seamless and magical experience for our clients. We understand the complexities and various considerations involved in the event planning process, and we aim to outline our refund policy to address these aspects.
​
Cancellation or Modifications
​
Regrettably, changes, modifications, or cancellations to any arrangements made through Tropical Knots, such as venues, event dates, times, catering, photography services, or other pre-arranged elements, will not be eligible for a refund. We sympathize with unexpected circumstances that might prompt alterations, but these changes incur contractual obligations and costs that cannot be refunded.
​
Non-Refundable Advances
​
Advances or payments made to Tropical Knots are non-refundable. These funds are immediately utilized to secure and pay vendors, reserve venues, and initiate crucial arrangements necessary for the success of your event. This financial commitment occurs promptly to ensure the provision of quality services, adhering to high standards and the success of your special day.
​
Policy Clarifications Inspired by Industry Practices
​
Our refund policy considers industry practices common among reputable wedding planning companies and websites. We have structured our policy by incorporating aspects observed in the wedding and event planning industry to ensure fairness and transparency in handling event arrangements.
​
Comparison with Industry Standards
​
Our refund policy aligns with industry standards observed by reputable event planning companies. Just as many reliable wedding planning services maintain a similar non-refundable approach to secure services and initiate arrangements, Tropical Knots has established these terms to ensure a high level of service commitment and quality execution.
​
Policy Application
​
This policy becomes effective upon the receipt of any payment or advance made to Tropical Knots for securing services, venues, or event arrangements.
​
Contact Us
​
For any queries, concerns, or further clarity on our refund policy, please feel free to reach out to us at support@tropicalknots.com. We strive to ensure a transparent and smooth planning process for your unforgettable event.